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Main Street in the Digital Age: How Small and Medium-sized Businesses Are Using the Tools of the New Economy

Robust investment in information technology (IT) played a major role in the acceleration of output and productivity growth from 1996 to 2000. Until now, however, very little was known about the extent to which small and medium size enterprises (SMEs) were taking part in the digital economy. This report examines new evidence of how small and medium-sized businesses are faring in the new economy—their IT investment, their online activities, and the computer experience of their employees.


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